PROJECT / Social innovation
A vision for human-centred technology
How can technology support care while keeping it human? Across three evenings, we brought together the wishes and concerns of clients, staff and parents as the basis for a vision and multi-year plan.
- Client / partner
- Philadelphia, Nunspeet
- My role
- Vision development and session facilitation
- Period
- 2021
HUMANTECH
The brief
At Philadelphia in Nunspeet, people were concerned that technology could make care feel impersonal. The question was where technology could help, where risks might arise and what was needed to keep care human.
Three perspectives
Across three evenings, we explored this through different brainstorming methods. Clients shared how they wanted to use technology and were open to many possibilities. Staff wanted support with their work to create more time for personal contact. Parents raised concerns about online safety and protecting vulnerable people from exploitation and abuse.
My contribution
Facilitating sessions, bringing wishes and concerns together, and translating the different perspectives into a vision and multi-year plan for human-centred technology.