PROJECT / Immersive experiences
Diversity & Inclusion — a two-day serious game
A two-day experience for the Ministry of Justice and Security exploring inclusion in everyday behaviour. Afterwards, ten ambassadors wanted to take action within their departments.
- Client / partner
- Ministerie van Justitie en Veiligheid / Startup in Residence
- My role
- Interviews, experience design and facilitation – Ondernemen met Ballen
- Period
- Feb–Jul 2019
BEYONDASSUMPTIONS

The brief
The ministry wanted greater diversity of thought. Interviews revealed that some employees experienced discrimination, while others saw inclusion primarily as HR’s responsibility.
The experience
Across two training sessions, participants explored their behaviour and insecurities around belonging. Experiential exercises revealed how easily exclusion can arise. Familiar dilemmas about lunch invitations, conflict and hierarchy helped them practise responding in everyday situations.
My contribution
Interviews, experience design and facilitation through Ondernemen met Ballen.
The result
Afterwards, ten ambassadors wanted to take action on behaviour change within their departments, motivated by their own commitment.